Trouble Ticket Number |
DTS2024110908422 |
|---|---|
Symptom |
In an SD-WAN dual-gateway scenario, a large number of packets are lost when a single device is faulty. |
Condition |
In an SD-WAN dual-gateway scenario, VRRP is configured and the master device in the VRRP group restarts. |
Impact |
Packet loss occurs, affecting user experience. |
Severity |
Minor |
Root Cause |
A VRRP master/backup switchover is performed before EVPN tunnels go up. As a result, packet loss occurs. |
Solution |
The VRRP switchover process is optimized in an SD-WAN dual-gateway scenario. |
Solution Impact |
None |
Problem Resolved in |
V300R023C00SPC100, V300R023C10SPC100 |
Involved Models |
AR600, AR6100, AR6200, AR6300, RU-5G |
Precaution |
None |